2. Why We Collect Your Information

We use your information to:

• Process and manage service bookings
• Contact you regarding your booking or enquiry
• Understand your vehicle and service requirements
• Save your vehicle information for future bookings
• Make repeat service bookings easier
• Respond to product enquiries
• Confirm product availability and pricing
• Maintain customer and service records
• Improve our website and services
• Protect our website from misuse or unauthorized activity
• Comply with applicable legal requirements

Your saved vehicle information is used so returning customers do not have to enter the same vehicle details every time they book a service.

3. Product Enquiries

Products displayed on our website are available for enquiry only.

We do not currently provide online product checkout through the website. If you are interested in a product, you can submit an enquiry and contact our team. Product purchase is completed at the Elite Motors workshop, subject to availability and applicable pricing.

4. Sharing of Information

Elite Motors does not sell your personal information.

We may share necessary information with trusted service providers that help us operate our website, hosting, communication, or other business services. We may also disclose information when required by applicable law or a lawful government request.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no internet service or storage system can be guaranteed to be completely secure.

6. Data Retention

We keep your information only for as long as reasonably necessary for providing services, maintaining customer/service records, resolving issues, preventing misuse, or meeting applicable legal requirements.

Where information is no longer required, we may delete or securely dispose of it, subject to applicable requirements.

7. Your Choices

Where applicable, you may request access to, correction of, or deletion of your personal information. You may also contact us regarding withdrawal of consent or other privacy-related concerns.

We may need to verify your identity before processing certain requests.

8. Cookies and Technical Information

Our website may use cookies and similar technologies for essential website functions, login sessions, security, preferences, and basic technical operation.

We may also collect limited technical information such as browser, device, IP address, and website activity information for security and website improvement.

9. Third-Party Services

Our website may contain links or contact options for services such as WhatsApp, social media, maps, or other third-party platforms.

Those services have their own privacy policies and terms. Elite Motors is not responsible for the privacy practices of third-party platforms.

10. Changes to This Policy

We may update this Privacy Policy when our services, technology, or applicable legal requirements change. The latest version will always be published on this page.

11. Contact Us

For privacy-related questions or requests, contact:

• Elite Motors
• Shamla ji Road, next to Gwalia Restaurant,
• Opp. Modasa Kadva Patidar Samaj, Industrial Area,
• Himmatnagar, Gujarat – 383001
• Service: +91 75740 01211
• Sales: +91 74350 01012
• Email: enquiry.elitemotors@gmail.com